Frequently Asked Questions

Everything you need to know about your ZedLabz order.

How long does shipping take for international orders?

We ship worldwide from our UK warehouse. International delivery typically takes 7-14 business days depending on the destination and local customs processing.

Are your replacement parts compatible with original consoles?

Yes, all ZedLabz replacement parts and accessories are engineered to meet or exceed original equipment manufacturer specifications for perfect compatibility.

What is your return policy for faulty components?

We offer a 30-day money-back guarantee. If a part is defective or you are unsatisfied, you can return it for a full refund or a replacement.

Do you provide tracking information for every order?

Standard shipping options may not include tracking, but we offer tracked and signed-for services at checkout for your peace of mind.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.